Emergency Information

The Natural Gas Industry in Australia has many controls and standards in place to ensure your safety.

Natural Gas is lighter than air, causing it to dissipate quickly into the atmosphere should leakage occur. However, all gas leaks should be reported as gas may build up in confined spaces creating a potentially dangerous situation.

What to do if you smell gas

If you smell gas in the street or on your property before or including the meter, you should call your state Gas Leaks and Emergency Number (as listed), to locate and repair the leak.If however, you believe the leak to be after the meter on a section of pipe work connecting your appliances, or on the appliance itself, you should contact a licensed gasfitter to rectify the problem. Remember, any person undertaking work involving gas must be appropriately licensed.

Gas Leaks and Emergencies

• SA & NT - 1800 808 526
  
• QLD APA - 1800 808 526
  
• VIC / NSW - 1800 676 300

Inside the House

If you smell gas inside a building:
1. Turn OFF all appliances and pilot lights
2. Turn OFF supply at the gas meter.
3. Open all doors and windows for ventilation.
4. Contact your licensed gasfitter to repair the escape and relight appliances.

Remember

• Do not look for a gas leak with a naked flame or other ignition source.
• Do not operate electrical equipment in the vicinity of a gas leak.